Choosing a lender often necessitates a holistic approach. Rates, fees, turn time, among others, are all important factors.
What makes the process difficult is that no lender has a firm lock on any of these. The mortgage industry is extremely competitive and changes all the time. The leader today can be the lagger tomorrow.
To overcome this challenge, we work closely with a large number of reputable lenders. We diligently monitor the market to see which lender offers competitive rates and fees; who is running specials; and who currently excels in terms of turn time and customer services. It is no easy task so we invest in technology to help us serve you better.
The mortgage industry is known for paperwork, paperwork, more paperwork. Each loan can easily become a drag on time. Our goal is to save time for our customers at every stage of the loan process while being compliant.
Our application is streamlined: easy and fast to complete. Information and documents are collected securely and with clear guidance to avoid unnecessary back and forth. Disclosures are signed digitally.
Once the loan is in underwriting, we clarify with the underwriter as much as possible so the documents you provide are exactly what are required.
When the loan is handed to the closing and funding departments, we stay on top of the lender to ensure an seamless transition.
Our effort doesn’t stop when the loan is funded. Occasionally, issues arise after closing. We help our clients navigate through the loops to get them resolved quickly.